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Complaint Desk

Now you can register Queries/Suggestions/Complaints by using SLIC’s “COMPLAINTS MANAGEMENT SYSTEM”

Cick Here

OR

 

Call : 021-99206868 Or 0800-09099 (Toll Free Number) by landline

Email at: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Individual Life

Dr. Itret Malik
Assistant General Manager - Grievance
Tel.: 021-99202878
Fax: 021-99204513
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Bancassurance

Mrs. Rehana Shaheen
Deputy Manager- Complaints
Tel.: 021-99204112, 021-99202800
Ext: 3466
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Group & Pension

Mrs. Zareen Khanum
Manager- Complaints
Tel.: 021-99204596
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 Detail of focal Person(s) for Complaint Cell Click here

 Concerned Zonal Offices at landline Number(s) Click here

 

COMPANY’S OWN COMPLAINT HANDLING INFORMATION

DISCLAIMER:“In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP”). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the Company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained."